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Crisis Text Helpline Services
NHS West and North London Integrated Care Board · All their open notices
What this is
Open competitive tender for delivery of a Text Crisis helpline service operating in conjunction with the 111 service in North West and North Central London. The contract runs for 12 months from mid-end November 2026 with an optional 36-month extension.
Key points
- Open competitive procedure (PSR 2023) for Text Crisis helpline service
- Estimated value GBP 1.8 million; 12-month initial term plus optional 36-month extension
- Service area: North West and North Central London, integrated with 111 service
- Submission deadline: 2 September 2026 at 12:00 via online portal
- Contract commencement: mid-end November 2026
- CPV codes: 85121270 (psychiatrist/psychologist services) and 85323000 (community health services)
Who can bid
Open procedure — any eligible bidder may participate
How to submit
Submit via online portal at https://atamis-1928.my.site.com/s/Welcome by 2026-09-02 at 12:00 (UK time)
Contract period
12 months from mid-end November 2026, with optional extension of 36 months
Classification
CPV 85121270 — Psychiatrist or psychologist services 85323000 — Community health services LondonNorth West LondonNorth Central London
Published on Find a Tender. The official notice is the authoritative version.