The Provision of a Mental Health Crisis Text Support Service on behalf of NHS Cheshire and Merseyside Integrated Care Board

What this is

NHS Cheshire and Merseyside seeks a provider for an all-age, 24/7/365 Mental Health Crisis Text Support Service across the region. The service will offer immediate, accessible text-based support integrated with NHS 111 and local crisis pathways. Contract term is 2 years with a potential 1-year extension, valued at a maximum of £900,000.

Key points

• All-age, 24/7/365 mental health crisis text support service required across Cheshire and Merseyside
• Service must integrate with NHS 111 (Mental Health Option) and local crisis response pathways
• Contract term: 2 years with optional 1-year extension; maximum value £900,000
• This is a market engagement notice; detailed procurement terms and eligibility criteria not yet specified
• Service must be accessible and inclusive, supporting diverse urban and rural communities

Money

Maximum total contract value: £900,000 GBP over 2 years plus potential 1-year extension.

Contract period

2 years with a potential 1-year extension option. Maximum total contract value of £900,000 over the full period.

Classification

CPV 85100000 — Health services North WestCheshireMerseyside