Festive Lights Installation and Maintenance

What this is

Hertford Town Council seeks a contractor to provide comprehensive festive lights installation, maintenance, and storage services for a 3-year term (August 2027–July 2030). Services include year-round asset storage, installation/removal of lighting displays, structural and electrical testing, repairs, emergency 24-hour callout with 4-hour response time, and licensing assistance.

Key points

• Deadline: 4 September 2026, 12:00 noon via email to steve.catherall@hertford.gov.uk
• Must be CFA and HERS registered; all engineers must be skilled with appropriate equipment and tools
• 3-year contract from 1 August 2027 to 31 July 2030; estimated value £0–30K per annum
• 24-hour emergency callout service with 4-hour on-scene response time mandatory
• Must provide evidence of suitable secure storage and at least one relevant reference from previous festive lighting work
• Tender must include environmental sustainability statement and full breakdown of charges including emergency fees

Who can bid

Open procedure; SME suitable. Bidders must be CFA and HERS registered, demonstrate experience with similar festive lighting projects for a relevant authority, have secure storage capability, and employ skilled engineers with appropriate equipment.

• CFA
• HERS

How it is scored

Not explicitly stated in tender documents. Award likely based on price, technical capability, references, environmental sustainability statement, and compliance with licensing/safety requirements.

Money

Estimated value £0–30,000 per annum (total contract value up to £90,000 over 3 years). Tender must include full breakdown of charges including emergency callout fees.

Performance guarantee

24-hour emergency contact service required; attendance on scene within 4 hours of notification for emergencies. Yearly structural testing by CFA registered company required. Attendance mandatory at annual festive light switch-on events (26 November 2027, 24 November 2028, 23 November 2029).

How to submit

Tender document must be returned by email to steve.catherall@hertford.gov.uk by midday 4 September 2026. Must include full breakdown of charges (including emergency callout fees), environmental sustainability statement, evidence of CFA and HERS registration, and references.

Clarifications

No clarification deadline or method specified in tender documents.

Contract period

3-year term: 1 August 2027 to 31 July 2030, covering festive periods 2027/28, 2028/29, and 2029/30. No extension options mentioned.

Classification

CPV 31000000 — Electrical machinery, apparatus, equipment and consumables; lighting 50000000 — Repair and maintenance services51000000 — Installation services (except software) East of EnglandHertford, England