The Provision of Tenant Satisfaction Surveys
Scottish Borders Housing Association Ltd · All their open notices
What this is
Scottish Borders Housing Association (SBHA) is procuring a Tenant Satisfaction Survey service to conduct regular surveys of its tenants. The contract value is GBP 150,000 over 60 months (3 years with two 12-month extensions). An Experian credit check is required with a minimum score of 51. The award is weighted 60% quality and 40% price; variants are accepted.
Key points
- Experian credit check required (minimum score 51)
- 60% quality / 40% price; variant bids accepted
- Scottish Borders Housing Association tenant surveys; deadline 13 July 2026
Who can bid
Providers must pass Experian credit check with a minimum score of 51. Relevant experience in delivering tenant or customer satisfaction surveys required. Standard SPD exclusion grounds apply.
How it is scored
Quality 60% · Price 40% MEAT basis: 60% quality and 40% price. Variant bids accepted.
Money
Estimated contract value GBP 150,000 over 60 months excluding VAT.
How to submit
Electronic submission via Public Contracts Scotland: www.publiccontractsscotland.gov.uk.
Clarifications
Via the Public Contracts Scotland portal Q&A facility. Contact SBHA procurement team.
Contract period
60 months: 3-year initial term plus two optional 12-month extensions at SBHA's discretion.
Classification
CPV 79342311 — Customer satisfaction survey ScotlandScottish Borders
Published on Public Contracts Scotland. The official notice is the authoritative version.