18/1287 Support for Unpaid Carers in Moray

What this is

Health and Social Care Moray (commissioned by Moray Council) intends to procure a comprehensive Unpaid Carer Support Service covering adult carers (18+) in Lot 1 and young carers (under 18, or 18+ in education) in Lot 2, for the Moray area. The service will provide accessible, outcome-focused information, advice, practical support, short breaks, hospital discharge support, and transition support, aligned with the Carers (Scotland) Act 2016. The ITT was expected to be published via PCS-T in April 2026, with contract start date of 1 January 2027. Initial term is 24 months with an option to extend by up to a further 24 months.

Key points

• Two-lot unpaid carer support service for Moray: Lot 1 (adult carers) and Lot 2 (young carers)
• Must comply with Carers (Scotland) Act 2016 and Health and Social Care Standards; contract start 1 January 2027
• Initial 24-month term with up to 24-month extension; ITT expected April 2026 via PCS-T

Who can bid

Providers must be capable of delivering unpaid carer support services in Moray, including outreach, telephone and digital support, peer support groups, carer training, short breaks facilitation, and hospital discharge support. Workforce must be trained in trauma-informed and strengths-based practice. GDPR and safeguarding compliance required.

Money

Estimated value to be confirmed per lot in the ITT. No total value stated at PIN stage. Contract starts 1 January 2027.

How to submit

Register interest via Public Contracts Scotland website. ITT expected to be published via PCS-T in April 2026. The Contract Notice was expected around 1 April 2026.

Clarifications

Contact Dawn Mylchreest at commissioning@moray.gov.uk or +44 1343563137 for pre-tender enquiries.

Contract period

Contract start: 1 January 2027. Initial term: 24 months, with option to extend by up to a further 24 months (maximum total term 48 months).

Classification

CPV 85000000 — Health and social work services ScotlandAberdeen & North-East