Responsive Repairs and Voids Services

What this is

Prior Information Notice (October 2025): Hanover (Scotland) Housing Association intends to establish a framework for responsive repairs, maintenance and void property services across its Scotland-wide portfolio (urban, rural and remote), in regional lots (Southwest Highland/Argyll & Bute, East Highland & Moray, North East Scotland and more). The framework is deliberately open to full multi-trade, partial multi-trade and single-trade companies. Estimated GBP 20,000,000; market-engagement sessions were held in Edinburgh, Elgin and Glasgow in November 2025. This PIN is not biddable — check PCS for the live framework tender.

Key points

• Scotland-wide responsive repairs + voids framework for Hanover Housing (older people's housing)
• GBP 20m est., regional lots incl. remote Highland areas
• Single-trade and partial multi-trade firms explicitly welcome
• This is the PIN — the framework tender follows; verify on PCS
• Remote/rural coverage is the differentiator for local firms

Who can bid

PIN / market engagement — sessions ran November 2025; the framework tender follows. Open to companies of all sizes including single-trade contractors, by regional lot.

How it is scored

Per the follow-on notice.

Money

GBP 20m estimated across the framework.

How to submit

Register interest on PCS to receive the tender notification.

Clarifications

mmcfarlane@hanover.scot.

Contract period

Per the follow-on notice.

Classification

CPV 50000000 — Repair and maintenance services 45400000 — Building completion work45310000 — Electrical installation work45332000 — Plumbing and drain-laying work Scotland