IT Services

What this is

Peterlee Town Council is seeking quotations for a fully managed IT support and Microsoft 365 service contract for three years. The scope includes IT support for desktops/laptops, business antivirus, Microsoft 365 licensing and backup, email signature management, mobile device support and security, proactive support, cyber security management, endpoint security and account management. Suppliers must demonstrate experience supporting local authorities or public sector organisations and provide responsive support and cyber security best practice.

Key points

• Three-year managed IT support and Microsoft 365 contract for Peterlee Town Council
• Requires public sector experience and cyber security accreditations
• Quotations due by 17:00 on 26 May 2026; estimated value GBP 30,000

Who can bid

Suppliers with experience supporting local authorities/public sector, able to provide responsive support, cyber security best practice and ongoing account management.

How it is scored

The Council reserves the right not to accept the lowest or any quotation; submissions must cover costs, support arrangements, response times, experience, references, account management/escalation and cyber security accreditations.

How to submit

Submit electronically to the Town Clerk at ian.hall@peterlee.gov.uk by 17:00 on 26 May 2026.

Contract period

Three-year fully managed IT support and Microsoft 365 service contract.

Classification

CPV 72000000 — IT services: consulting, software development, Internet and support North EastCounty Durham