Market Engagement - ScotRail Ticket Office and Mobile Retail and Validation Solutions
ScotRail Trains Limited . · All their open notices
What this is
ScotRail is conducting market engagement to understand suppliers' capabilities to provide RSP-accredited ticket office and mobile retail and validation solutions, with the aim of modernising its offering and potentially integrating with a centralised back office for a seamless cross-channel customer experience. Roll-out would cover ScotRail locations across Scotland (ticket offices, stations and offices). Suppliers complete a short questionnaire via the Wax Digital e-sourcing portal by 12pm Wednesday 23 July 2025.
Key points
- Market engagement for ScotRail ticket office and mobile retail/validation solutions
- RSP-accredited solutions; roll-out across Scotland
- Questionnaire via Wax Digital by 12pm Wednesday 23 July 2025
Who can bid
Suppliers of RSP-accredited ticket office and mobile retail and validation solutions; ScotRail intends to engage further with suppliers with relevant experience and capabilities.
How it is scored
Market engagement to shape strategy and tender documents; not a call for competition.
How to submit
Complete the short questionnaire via the Wax Digital e-sourcing portal by 12pm Wednesday 23 July 2025.
Clarifications
Via the Wax Digital e-sourcing portal.
Classification
CPV 48000000 — Software package and information systems Scotland
Published on Find a Tender. The official notice is the authoritative version.