Framework Agreement for AI Enabled Transcription Tools

What this is

Caerphilly County Borough Council is running preliminary market engagement ahead of establishing an open framework agreement for AI-enabled transcription tools for local government use (transcription, summarisation and note-generation from meetings, interviews, case discussions and safeguarding matters). This notice is market engagement only — not a call for competition — to understand available services before tendering. Estimated value £500,000.

Key points

• Preliminary market engagement (UK2) ahead of an AI transcription tools framework — not yet a tender
• Strict data-protection/security requirements (UK GDPR, Cyber Essentials/ISO 27001, no model training on Council data)
• EOIs to procurement@caerphilly.gov.uk by 13 July 2026; tender expected ~10 Aug 2026
• Estimated £500k; intended 3-year framework + 2-year extension

Who can bid

Suppliers must meet Information Governance and Security protocols: UK GDPR/DPA 2018 compliance, Cyber Essentials and/or ISO 27001, tenant isolation, UK/EEA data residency, accessibility and Welsh-language support.

How it is scored

N/A — preliminary market engagement, not an award stage

Money

Estimated value £500,000 ex VAT (£600,000 inc VAT)

How to submit

Email expressions of interest to procurement@caerphilly.gov.uk by 15:00 Monday 13 July 2026 (responses via Sell2Wales not monitored); tender notice expected ~10 August 2026

Clarifications

Via procurement@caerphilly.gov.uk

Contract period

Intended contract from 1 October 2026 for 3 years, with option to extend up to a further 2 years

Classification

CPV 72268000 — Software supply services 48510000 — Communication software package72500000 — Computer-related services72223000 — Information technology requirements review services WalesGwent Valleys