Patient Service Centre - CGI IT UK Limited on behalf of Hywel Dda University Health Board (HDUHB)
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · All their open notices
What this is
NHS Wales Shared Services Partnership published this UK2 notice (now expired) on behalf of Hywel Dda University Health Board (HDUHB) for a Patient Service Centre (PSC) and 360 View solution, to be directly procured by CGI IT UK Limited on HDUHB's behalf. The PSC is a single, multi-channel point of access (phone, web, chat, post, SMS, in-person) for patients to access information, appointment support, referral help and waiting list support, while 360 View gives clinicians a unified real-time picture of the patient. The PSC works alongside the patient engagement platform (PEP). The contract runs January 2027 to January 2032.
Key points
- Patient Service Centre & 360 View patient access platform for HDUHB
- Direct procurement by CGI IT UK Limited; PQQ via direct email
- Notice deadline 18 June 2026 (now expired)
Who can bid
This is a direct procurement by CGI IT UK Limited on behalf of HDUHB; the notice is published on Sell2Wales only for information. Interested parties request the PQQ via direct email to CGI.
Money
No genuine estimated value published (nominal GBP 1 placeholder). Above threshold.
How to submit
Email UK.AM.PSCProcurementHDdUHB@cgi.com requesting PQQ documentation; all PQQ activity handled via direct email with CGI.
Clarifications
Notice deadline 18 June 2026.
Contract period
Estimated 1 January 2027 to 1 January 2032 (5 years).
Classification
CPV 48000000 — Software package and information systems 72000000 — IT services: consulting, software development, Internet and support WalesSouth West Wales
Published on Sell2Wales. The official notice is the authoritative version.