Digital Insight and Capability Platform for Microsoft 365 Adoption

What this is

Social Care Wales is procuring: Digital Insight and Capability Platform for Microsoft 365 Adoption. Social Care Wales has made significant investment in Microsoft 365; however, levels of confidence, adoption and effective use vary across teams and roles. Leaders currently lack consistent, organisation level insight into digital confidence, behaviours, usage patterns, accessibility considerations and barriers to adoption. Social Care Wales is seeking a software led, self service solution that enables the organisation to continuously understand, target and support digital confidence and capability, while retaining internal ownership of engagement, communications and change activity.

Key points

• Notice type: Contract Notice
• Deadline: 2026-05-28

Who can bid

Open to suppliers meeting the requirements set out in the tender documents.

How it is scored

Evaluation on the basis of quality and price as set out in the tender documents.

How to submit

Submit via the e-procurement portal indicated in the notice.

Clarifications

Clarification questions per the notice; deadline date 2026-05-28.

Contract period

Contract period to be confirmed in the tender documents.

Classification

CPV 48000000 — Software package and information systems 48810000 — Information systems72200000 — Software programming and consultancy services72212330 — Scheduling and productivity software development services72263000 — Software implementation services72268000 — Software supply services72300000 — Data services Wales