Provision of Compensation Claims Handling Services for HMPPS

What this is

The Ministry of Justice is re-procuring compensation claims handling services for His Majesty's Prison and Probation Service (HMPPS). The MoJ typically receives more than three thousand new personal injury and other private and public law claims each year, mainly arising from HMPPS, and intends to make wider use of outsourced claims handling, particularly at the pre-action stage. The procurement runs as a further competition under Crown Commercial Service framework RM6323 Insurance and Related Services 4, Lot 2 Claims Handling and Related Services.

Key points

• Closed to suppliers not on CCS RM6323 Lot 2
• Re-procurement of an existing service, not a new requirement
• Volume driver: over 3,000 new claims a year, mainly from HMPPS
• Emphasis on pre-action stage claims handling

Who can bid

Restricted to suppliers already on CCS framework RM6323, Lot 2 Claims Handling and Related Services, which was established under the Public Contracts Regulations 2015. Suppliers not on that lot cannot bid.

• RM6323 Lot 2

Classification

CPV 66500000 — Insurance and pension services EnglandLondon